Privacy Policy
PERSONAL INFORMATION WE COLLECT
When you visit Auraatel.com, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device.
As you browse our website, we may also collect information about the pages or products you view, the websites or search terms that referred you to our site, and how you interact with our website.
We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies
Cookies are small data files stored on your device or computer that may include an anonymous unique identifier. Cookies help us improve website functionality, remember your preferences, and provide a better shopping experience.
For more information about cookies or how to manage cookie settings, please visit Auraatel.com.
Log Files
Log files collect information related to your activity on our website, including your IP address, browser type, Internet service provider, referring pages, exit pages, and date/time information.
Web Beacons, Tags, and Pixels
These electronic technologies help us understand how visitors browse and interact with our website, allowing us to improve our services and marketing performance.
Additionally, when you place an order or attempt to purchase through Auraatel.com, we collect certain information from you, including:
- Full name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
We refer to this information as “Order Information.”
When we mention “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect to process and complete purchases made through Auraatel.com, including:
- Processing payments
- Arranging shipping and delivery
- Providing order confirmations
- Sending invoices and purchase updates
- Communicating with customers regarding orders
Additionally, we may use Order Information to:
- Communicate with you about products, services, and customer support requests
- Review orders for possible fraud or security risks
- Provide relevant product recommendations, promotions, or marketing communications based on your preferences
We use Device Information to:
- Help detect and prevent potential fraud or security risks
- Improve and optimize our website experience
- Analyze customer browsing behavior
- Understand website performance
- Measure the effectiveness of our marketing campaigns and advertisements
We may also use this information for advertising and remarketing purposes to provide customers with relevant product offers.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with trusted third-party service providers who assist us with:
- Payment processing
- Order fulfillment
- Shipping services
- Website analytics
- Marketing and advertising services
These partners only use your information to provide services on our behalf and are required to protect your personal information.
We may also share your information when required to comply with applicable laws, regulations, legal requests, court orders, or to protect our rights and business interests.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide personalized advertisements, product recommendations, and marketing communications that may be relevant to your interests.
You can manage your advertising preferences through available advertising opt-out tools provided by relevant industry organizations.
DO NOT TRACK
Please note that we do not change our website’s data collection and usage practices when we receive a “Do Not Track” signal from your browser.
YOUR RIGHTS
If you are a resident of certain regions, including the European Economic Area (EEA), you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Ask about how your information is processed
If you would like to exercise these rights, please contact us using the information provided below.
For European customers, please note that your information may be processed to fulfill orders, provide services, and support our legitimate business operations.
Your personal information may be transferred and processed outside your country of residence, including locations where our service providers operate.
DATA RETENTION
When you place an order through Auraatel.com, we keep your Order Information for our records unless you request that we delete this information.
We retain information only as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, legal requirements, or other regulatory updates.
Any changes will be posted on this page with the updated effective date.
CONTACT US
If you have any questions about this Privacy Policy, our data practices, or your personal information, please contact us:
Website: Auraatel.com
Email: help@zzsy-aftersales.info